Our mission has been approved by the board and is clear and concise.
Our policies and procedures are updated annually and policies are approved by the board of directors.
Our website is reviewed and updated regularly.
The services and programs we provide reflect our mission.
We follow the best practice guidelines of our national affiliation(s).
We honor and protect our client’s confidentiality inside and outside our center.
Our team with client contact has background checks on file.
We are following CA state labor law for all paid employees.
Our insurances are up to date (liability, property, D&O, volunteer, cyber).
Our lobby and client rooms are professional, inviting, clean and clear of clutter.
Consider lobby and client rooms to be absent of pictures of babies and religious icons that could cause a roadblock for abortion minded or vulnerable women to be open and honest.
Our staff and volunteers are adequately trained using a national training program.
Our center does not pose as a medical clinic.
We have found a local trusted resource to provide early/same week ultrasounds to our clients.
We honor and protect our donors’ confidentiality inside and outside our center
We carefully maintain our non-profit status and file all necessary reports annually.
Our client materials are fresh, professional and up-to-date.
Our advertising is accurate and never misleading.
Our presentations to the community are professional and referenced with current stats and resources.
Staff and volunteers are kept up to date on new policies/procedures/programs/services etc through regular inservice trainings.
Attend regional director’s meetings to be encouraged and equipped through fellowship and support.